Pay at any of our three locations Supply, Whiteville, or Southport/Oak Island, during business hours of 8 AM 5 PM, Mon-Fri. Pay your bill at the counter or drive-through window, or after hours through the night depository. Reporting a service issue is a snap with the SmartHub mobile app. Published January 16, 2020 at 417 417 in smarthub. On your first visit, youll set up a user ID and password to pay by credit card. If you plan to enroll in the Auto Pay Program, you'll be required to provide a stored payment account to pay your [name] bill. You're also agreeing not to share your login credentials with anyone else. Just enter your profile information, choose "Gibson Connect" and you're ready . Access SmartHub today from your tablet or smartphone with the app or on your computer at pemc.smarthub.coop to take advantage of these helpful features. You can find your account number on the upper right portion of your bill. is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. Below is an interactive version of your monthly bill. If you have downloaded the app and completed set up, you may. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. You can also contact us for customer service requests or with any questions you may have. Report an Outage. *If you sign up for text message notifications, you will still receive a paper copy of your bill. Now there is fiber. You can view the status of your request or inquiry on the website. 412 - Attendance By Members at Meetings of the Board of Directors, Policy No. 7524 Broad River Road, Irmo. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. Make payments, view bills and manage your account. With your online account you can manage your electric account, pay your bill, view energy use, and more. You will receive a message that indicates your information was saved successfully. I'm being prompted to sign up for paperless billing when I log in. Yes. Creating your SmartHub account is easy. If using an existing stored payment method. Or, simply complete the Bank Draft Authorization Form. Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) Download SmartHub for free at the Apple Store or Google Play. Theres no monthly bill or deposit; you always know how much youre spending on electricity. Bank Draft Payment: Automatically drafted from your checking/savings account each month on your due date.Enroll via SmartHub, visit any CEMC office, or call 800-987-2362 to set up. Set up automatic payments That's why we want to make certain you understand all the components of your electric bill. If youre paying the total amount due, tap the Pay button. The total due of all accounts will be displayed. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. If you choose to store your login information, any person who has access to your mobile device can access your account. Local emergency services personnel have been notified of this interruption. Sign up for email, text and mobile notifications. (Note: You will need your Customer Number, which you can find on your last bill.). OUTAGES:1-877-632-5688 CONTACT:1-800-989-4161. Phone: 336-356-8241 Toll-Free: 800-682-5903 Pay By Phone: 888-223-2059. You decide how you pay each month. Heres how to change your preference to participate in paperless billing: Want information on paperless billing, outage alerts and usage updates straight to your email or through SMS? Select either the Card or the Bank Account option. Contact Us. Join Us in Celebrating National Lineworker Appreciation Day. You'll still receive monthly statements showing kilowatt-hour usage and the amount due, but with Bank Draft you won't have to remember to make your payment. If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. View daily usage. What makes our service different? SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. (modify as needed for your registration process): Please be sure to allow at least 5 business days for your payment to reach us. You can find your account number on a printed bill statement mailed to your residence or business. Check your energy usage. Make paying your electric bill easier than ever. Click on Manage My Stored Payment Accounts. You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. Do not close your browser or press the back button. You can view your energy use on the website and app. Sign up for daily alerts from SmartHub to receive an emailed snapshot of your usage sent to you every day. For information on registering for SmartHub, please visit [URL]. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device You can also check your daily, weekly or monthly use at any time simply by logging into SmartHub. Your new account number will be listed on your latest bill. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Simply fill out the SmartHub registration form, and you will get an email asking you to 'Verify your account'. View payment history. Reliable, affordable, sustainable energy. On the app, select the Pay My Bill icon. Log into our member portal to set up an account and quickly pay your bill each month. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. Important Notice: You might get a check or bill credit. The University of North Carolina at Chapel Hill utilizes an IP address reputation scoring system and their database is reporting that your internet address has been flagged for malicious activity. Learn how to register for an online account (PDF). Sunset BeachMarket Express 1690 Seaside RdAvailable daily 6 a.m. 11 p.m. WinnabowHandee Hugo 6170 Ocean Hwy (US17)Available 24/7. View and pay your bill on our secure site using your credit card, debit card or by electronic check. Check your junk mail if you dont see the temporary password email. Enter the code into SmartHub. Youll be able to select how you want to be notified about your bill, including email and text messaging. Main Phone: (864) 446-2111 24/7 Repair Line: (864) 446-3111 Internet Technical Support: (888)-446-4638 Pay by Phone: (888)-813-2340 2023 West Carolina Tel | Digital Marketing & Web Development by Viamark and Red Shark Digital How do I avoid being scammed by another party when being asked about SmartHub and my new account number? View monthly electricity usage and history, including . Budget Billing is a stable payment plan that allows members to pay one set amount each month, based on a households average energy expense over the last 12 months. If you have questions, we're here to answer them. You will receive another temporary password, and you can try again. We love to see our members face to face. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. Enter required information, click Continue, and then click Save. Members can sign up for SmartHub via the login page. Residential Supply, NC 28462 Why did you make all these changes? Simply hover over the orange numbers for an explanation of each charge. Any member with an acceptable payment and credit history may participate in the Equal Payment Plan. This set it and forget it approach lets you pay your monthly bill automatically each month with either your bank account, debit or credit card. Holden BeachBoones Neck Pantry 2355 Kirby Rd SWAvailable daily 6 a.m. 9 p.m. NakinaFowlers Supermarket Hwy 904Mon-Sat: 6 a.m. 9 p.m. | Sun: 9 a.m. 9 p.m. ShallotteScotchman Hwy 130, beside WendysAvailable 24/7, Southport720 N. Fodale AveAvailable 24/7. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. Sitemap. At the end of 12 months, if the actual use differs from the budgeted amount, members will receive a charge or a credit for the difference. Whiteville, NC 28472 Box 1667 Lexington, SC 29071. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. Well get back to you as quickly as possible so you can go about your day without waiting around for a response. You'll still receive monthly statements showing kilowatt-hour usage and the amount due, but with Bank Draft you won't have to remember to make your payment. Two-Factor Authentication is now enabled. Manage your account on the go from anywhere at any time! Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. The Easy Pay system accepts AMEX, Discover, MasterCard and Visa. Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. Its easy to add money to your account any time of day or night; through the free SmartHub app, by calling the automated payment system, or at a Bill Payment Terminal. If you feel this is in error or would like additional information, review the following steps: If you need a more immediate response, please contact the ITS Service Desk at 919-962-HELP, explain your situation, and ask that your request directed to the ITS Security group. On the go and in control. 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