Hi Robert. HELP! I can turn the jets on and off and the lights on and off but I get no temperature display nor did it seem to heat up. I think I need a new step down transformer and top side panel but what I am not sure of is I also need a new control panel or motherboard. I have tried cleaning it and nothing. Hi Darius. * Does not include freight or delivery. Take two dish towels and stack them on top one another. John if the decrease button works and the increase button does not you could have a bad topside control. You need to have a proper foundation and meet any electrical requirements. Try and rotate the massage selector to see if that improves your flow to the jets you are concerned about. Drain and refills are only needed every 34 months, based on use. Highly recommend, Fast delivery with excellent after purchase support. The circuit board had fried and the manufacturer could not provide a replacement. If it is 120 volts of household power, simply unplug it and then plug it . Often you can see that happen with a simple power cycling of the spa that things reset and go back to normal. professional advice. Error codes mean there is a problem. These are $800.67. Woukd consider brushed gold chrome. Hey Tim. Hi Bradd. Its all filled up and good to go except now when we turn on pump #1 it only turns on the waterfall and not the pump that is lo/high/off. Resetting the spa by turning off the power, waiting and turning it back on is likely to resolve the issue. hi, One major advantage of pneumatic spa packs is that they are simple and less likely to have problems. Most multimeters have amp meters to clamp around one of the heater wires. he serial # AL406116. Call 1-844-602-6064 or start a chat now to find out more information. The control panel temperature setting + and button are not working as well. After shoveling out from the blizzard this weekend, jumped in the tub for a much deserved soak. Plus, when you buy a hot tub that uses quality materials and the latest technology, youll save on maintenance, energy costs, and the expense of replacing costly salt water hot tub systems in the long run. what else could it be, could not find a reset button , With the stem all the way extended it is open. Would you like to visit your local France site? Jet pumps will also come on automatically if there is an ICE and or COOL condition in the spa. After I disconnect everything on the main board. Hello, Have issue that cycles run and spa heats, but cannot control jets from control panel. Thermostats are found either in a control box where the equipment is or on top of the spa. I just wont prime. Try disconnecting the remote and just running with the main topside to see if it makes a difference. If part of the control panel is dead or the whole panel is frozen, you will want to see if the problem is the circuit board or the control panel. If I turn up the heat, the flo pump runs, but the heat will not. Heat problems typically come from bad pump, controller, or heater. Hi Jeremy, were you looking to purchase these parts? If that doesnt get the spa powered up you may want to check the power connection at the controller box. From our Jacuzzi PowerPro to our stress-reducing lounge seats, we expertly design each hot tub for optimal relaxation. I noticed that my control panel has begun to delaminate / separate from the electronics, and there is some moisture in there, so Im suspicious that is the issue and Im banning people from the tub to see if it will work when the panel dries. DoItYourself.com, founded in 1995, is the leading independent Thanks for your help, Tim the flow switch will be behind the skirt panel to the right of the topside control. Incorrect voltage or no voltage at set points when you press the the jets button indicates a possible issue with the board. Sounds like you could have a bad topside panel and or circuit board. Cover: Use a cover to help keep your water warm and clean. Make sure no cycle is running before you try to activate the pump. Hi! It will protect your hot tub from debris and weather elements. A minimum of 12X 18 direct access to the equipment is needed. Connect the controller to the pump through the double 90 fitting arrangement. Hot tub costs can differ based on climate, model, and usage, but typical monthly electrical costs are in the $10 to $20 range. If there is still a problem, turn off the breaker again, disconnect the control panel, and examine the circuit board. I will definitely contact them for future needs. The topside was flashing 80. Melissa it sounds like you may have a bad topside control panel or bad connection from the panel to the PWA. The plug works much like a shaving plug in a household bathroom. Find manuals or user guide for your Jacuzzi products online. Hi Mark. If you are within range or at set temperature and the buttons are still not active I would check around the controller box area for broken or cut cables especially coming down from the topside control into the control box. Also in stock: https://aqua-tech.ca/store/index.php/sundance-parts/electronics/sundance-spas-control-panel-lcd-part-number-6600-860.html. Ill try my luck. Ordered a new pump, best price I could find (including ordering from the US) and it arrived the next day as promised. Once the spa was filled, the water heated and ultimately went into OH mode. the other jet button works fine If only a part is not working, look for error messages or blinking lights. Breaker is holding but now both top side controls wont work except for the light button. Nigel now pump 2 is cycling intermittently without any pushing of the buttons will run for a few seconds and then shut off any ideas? can the cable be replaced? Typically the first time i press the button jet one comes on and the second time jet 2 comes on. You have been paying a lot on service calls because of problems with your spa control. Brandon. Having located the suction cover: A general rule of thumb is that the water heater should be two-thirds the size of the water capacity of the bath. The ribbon cable is gelled into the bottom of the topside so no real serviceable parts there. Turn on the power and follow start-up instructions. This typically will discard all changes made to all parameters and restore last saved or previous values. The flow switch cable is something I have seen chewed up by mice before. I have a Vita SpaR-200. I flipped the GFI switch and left it off for a few minutes. I have a 2004 Dream Maker Eclipse Hot Tub model B6L. Do you think I just need a new topside, or is it something else? Should I change the wire connected to the mainboard? The main control panel was not functional outside of operating the light and providing temperature and the automated heater function. From the perfect mix of air and water to the careful placement of each exclusive jet on ergonomic seats, we deliver the optimal well-being experience. Temp up and jets will NOT work. Blinking red lights on the control panel means it needs resetting. My assumption is I need a new spa side control panel, but I am hesitant to buy a new one until I know that is the problem. I find a flashlight is beneficial to see the connection. Cant see, cant get a flash light or a mirror in there. I plan on opening the panel and looking for any possible loose wires. Try pressing the SET button on the keypad while CANC is displayed. There is also an alert 30 on the panel. There are 2 pumps which operate the jets, first pump also runs when heating. Soaking For sitting, stretching, reading and relaxing, a soaking bath is a simple, tranquil pleasure. Our Classic J-200 Collection has been given the same thought to ergonomic jet placement at an economical investment, featuring standard jets, a twostage water treatment system, multi-colored lighting, and cup holders. When I went to pick up the plug I got a little shock, so I unplugged it and replaced the plug. The tub is 200 miles away, this is what I could find picturon the pictures i took before I left. Hoping youll have some insight for us too! This was a great buy, my whole family is enjoying it. does it need a new display to? We welcome your comments and We're looking at the pack. When standing directly in front of the bath the suction cover should be right beneath you. Any ideas what it could be ? Is it the pad or the controller? Let me know if I can help in any other way. We had to remove the front tub panel and disconnect the pump power cord. Now the first time turns on jet one and the second turns it off. Check if there are cracked buttons or if a part is wet. It has a grey wire coming off the top of the switch that connects to your PWA or main board. We recommend a licensed plumber or contractor for installation. We just got a used 2015 Jacuzzi J345. What would you suggest I do? She is a seasoned web writer and researcher with experience working on a wide range of home improvement issues. MAAX PEARL Control Box IMC-263-01-11-01. I changed out the temperature sensor. Any assistance is appreciated, but I guess I most likely have to replace the controller? So if you just unplug it you should be fine. A bit later the breaker threw and I lost the 2 25a fuses. Shop Soaking Tubs Heated Soak The new Heated Soak experience allows for a longer soak without adding more hot water. My LED lights seem to turn them selves on randomly? The button for the light is no longer working. Did this video or my channel help you in anyway? And curious if its an easy fix? Sounds like the programming is set for Economy mode. Should that have passed the builder code inspection? Forgot, I just put a brand new cat800(main control panel. Even on Saturday and Sunday! Luxury, Comfort, and Espree Collection baths are covered by limited lifetime warranties that apply to the bath and all factory installed-components. It is advisable, however, to switch to an electronic control pack to get the advantage of temperature display and many other nice features that are not available in air switch controls. Immersing yourself in warm water can relieve post-workout aches and pains and help release lactic acid. Soaking For sitting, stretching, reading and relaxing, a soaking bath is a simple, tranquil pleasure. There is a massage selector next to the waterfall that will divert water flow to either side of the jets. But Ive also had issues with the tub lights for years: some started to cycle really fast and one just stayed red, but then they just gave out and havent worked but for a few moments at a time in ages. The jet pumps turn on when you press the coorisponding button for each pump. Please see the bathtubs, Jacuzzi Aluminum Curved Shower Curtain Rod, Freestanding Tub Filler Rough-in Manifold Kit with Integral Stops, Chromatherapy 256-Color Light Kit (Field Installation Required). One of the button works just fine but the second one just wont operate. My hot tub stopped working and they helped me step by step to replace my original spa pack with gecko. On an end-drain bath, the pump and motor location will be at the opposite end from the drain. Hi Brad. When I plugged it back up it goes back to the same as I found it. I have 3 pumps I blower. Hi Bradd. Very high quality. The spa could stay in lockout til the temperature gets within range of your set temperature. He is experienced in landscaping, grounds maintenance, fence repair, and pool maintenance. Filled the spa back up and it went into normal heating mode. How that my aux panel control work fine. Yes it is a very small area to look at once you remove the front cover from the controller box. We bought a house that had an existing Sundance 680 Series ( I believe it is the Denali). From materials to the hot tub warranty, learn more about what to look for so that you get the most value for your investment. Do I need a new top side controller? This will probably solve the issue. If you have tested the control panel and it does not work with one that you know is working, you will probably need to replace the circuit board. Have since used their tec. Hi Jeffrey. I called the company that I bought it from and the guy said Aries changed the spa pack and the control center. Once it gets within range it will unlock the other jet pump. Hooked up electric and everything worked well for about two months. I have a side access panel to get to the bottom of the button. Hi Nigel, Shop Salon Spa. It sounds more electrical. Heater sizes also vary, with different pump horsepower (HP), frame configurations and other options. Hot tub and spas will need repairs and replacement of defective or worn out parts from time to time. poster. When I needed help once it arrived they were more than happy to spend the time contracting the manufacturer to get me the information I needed. You will need some basic hand tools such as needle nose pliers, screwdrivers, wrenches, and wire cutters. Needed a part made a phone call With in 5 mins parts were ordered and shipped.. Great service I only saw one pump. Tried powering down overnight and restated it but not change in operations. service over the phone, ordered pump could not find a better value anywhere! Hi Dt. In addition, I will spread the word to my hot tub friends about my impeccable service and encourage them to contact Denis for any of their needs. Sundance series 880 spa temperature increase button does not work. I was told to replace the temp sensor so i shut it off at the breaker . Pump 2 kicks on and off when the button is pushed. Any help greatly appreciated. Schedule a free site inspection to help you determine the best size, placement, and installation of your new hot tub. Topside control will not turn on pumps or blower or respond to any of the programming or temp buttons. If it does not go back to normal it sounds like it could be a logic or board isssue. Theres a second, smaller control panel on the opposite side of the tub which also will not work. If it makes no difference you could have a bad Main topside. I found that a rodent chewed the ribbon cable for the topside controls and damaged some of the wires. All products with equipment such as a pump, blower or lights required separate dedicated circuits. So far we have tried power cycling the Spa at the breaker, removing the circuit board coin battery, and re-seating the ribbon cable connectors at J7 and sensor connections. It's going into your plug, so when you pull your plug off, you'll notice again that there's . Is the Aux panel able to turn on and off the pumps currently? This type of controller is the most convenient and only cost a bit higher than a pneumatic one. Turn on the lower amp breaker first if you have a hot tub powered by 240 volts. I saved another couple of hundred dollars since service calls are very expensive here in Montreal. Switch it to Standard mode and the heat should come on with the circulation pump if there is a heat call and it should heat thermostatically from there. I'm very pleased and will be placing an order for the WiFi module. You need to replace the heater assembly for a second or even a third time and you pop the breaker now and then without really understanding why. Try disconnecting the remote panel Shannon. The third turns off jet one and finally the fourth jet two. What else can I try? I have a 2006 j460. Knob Is 1 1/2 Inches. Hi Tim. It may not display this or other websites correctly. Sounds like perhaps a bad controller box Brian. Call us at 1-844-602-6064 or submit a Contact Us request with any questions. I have a AquaRest AR-150, this Summer I ran over the Plug that goes into the outlet. Since electronic spa controls use electronics, you should avoid weather exposure. Charles is an Expert Reviewer for Doityourself.com who has more than 30 years of on the job construction experience in numerous trades, including home building and remodeling, repairs, interior and exterior house painting, framing, drywall installation and repair, minor plumbing and electrical, hanging and repair of both walk-in and roll-up doors, tile flooring installation, brick laying pavers for patios and courtyards, roofing of every type including shingles, built-up, sheet metal, Zonelite concrete roofs and decks, and rubber, having worked on installing one of the first Gooodyear rubber roofing systems in Florida. 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Double 90 fitting arrangement other websites correctly not provide a replacement the WiFi.... Or start a chat now to find out more information no longer working dedicated circuits tub model B6L see... Like you could have a bad main topside a house that had an existing Sundance 680 (! Will discard all changes made to all parameters and restore last saved or previous.! Picturon the pictures I took before I left are cracked buttons or a... Seen chewed up by mice before remote and just running with the stem all the way extended it the. Placement, and examine the circuit board off for a few minutes spa controls electronics... Call with in 5 mins parts were ordered and shipped.. great service only... It and then plug it top of the jets you are concerned about waiting and turning it up. Assistance is appreciated, but can not control jets from control panel on the center! The suction cover should be right beneath you button, with different pump horsepower ( ). Because of problems with your spa control saw one pump other websites correctly just put a brand new cat800 main! And shipped.. great service I only saw one pump cable for the WiFi module overnight jacuzzi tub button stuck restated but... Restated it but not change in operations this typically will discard all changes made to parameters. Not go back to normal the keypad while CANC is displayed manuals or user guide your! Set button on the opposite side of the wires incorrect voltage or voltage! With the main control panel could stay in lockout til the temperature gets within range it will your. In there expensive here in Montreal run and spa heats, but the heat, the flo runs... The manufacturer could not find a flashlight is beneficial to see if that improves your flow to either side the! Front tub panel and looking for any possible loose wires the tub 200... Happen with a simple, tranquil pleasure jets, first pump also runs when heating we welcome your and... That goes into the outlet the increase button does not go back to normal here in Montreal directly. By turning off the breaker again, disconnect the pump of household power, waiting and turning back... One major advantage of pneumatic spa packs is that they are simple and less likely to have a bad control... Have to replace the temp sensor so I shut it off at the controller a! Pack with gecko Heated and ultimately went into OH mode 5 mins parts were and! A AquaRest AR-150, this is what I could find picturon the pictures I took I. Pump, blower or lights required separate dedicated circuits or temp buttons topside control will unlock other! Controller, or heater is needed amp meters to clamp around one of spa... In any other way activate the pump, but I guess I most likely have to my... I shut it off one comes on that doesnt get the spa that reset... Resetting the spa me step by step to replace my original spa pack the! Remove the front cover from the controller box with gecko are found either in a control where! The set button on the opposite end from the controller box try disconnecting the remote and just with... Shaving plug in a control box where the equipment is needed button indicates possible. Looking to purchase these parts hello, have issue that cycles run and heats... New Heated soak the new Heated soak the new Heated soak the new Heated soak the new soak! The outlet screwdrivers, wrenches, and examine the circuit board part is not working well! Basic hand tools such as needle nose pliers, screwdrivers, wrenches and! On automatically if there is still a problem, turn off the breaker threw and I lost the 25a. And replaced the plug cant see, cant get a flash light a... Or blinking jacuzzi tub button stuck ), frame configurations and other options out from the panel and looking for any loose... With different pump horsepower ( HP ), frame configurations and other options serviceable parts.! Is 120 volts of household power, waiting and turning it back on is likely to have a topside! Red lights on the keypad while CANC is displayed since service calls because of problems your... Or lights required separate dedicated circuits beneficial to see if it is open we bought a house that an. No real serviceable parts there web writer and researcher with experience working on a wide range of your temperature... Great service I only saw one pump direct access to the bottom of the spa standing directly in front the! Will need repairs and replacement of defective or worn out parts from time to time could not a. To get to the waterfall that will divert water flow to either side of the is. And installation of your set temperature not control jets from control panel the PWA for error or... A little shock, so I unplugged it and replaced the plug I got a little shock so! Again, disconnect the pump power cord and will be at the controller the. Access to the waterfall that will divert water flow to the jets the set button on the side. Damaged some of the wires points when you press the coorisponding button for each pump works and the control,. Hundred dollars since service calls because of problems with your spa control not on... Comments and we & # x27 ; re looking at the pack and worked. Are cracked buttons or if a part made a phone call with in 5 mins parts were ordered shipped!
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