So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. Love it. Wish I read before ordering. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. The bad reviews seem to go with the changes in the types of products being offered now. It is not art; it is a scam. Be aware. Wherever they are placed, just make sure that they wont make you jump when arriving home after sundown. Impossible to reach without hiring someone. Their majestic horns are so stunning, you cant help but step back in awe. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Terrible business! H, 14 lbs. The only complaint I have with Toscana is that they did not send me a tracking number on my order. One came right away and I was charged $30.64 which included the shipping charge for BOTH. Ms. Kathleen Matej, Vice President of Customer Service. Well I went outside to do some pruning and added water to birdbath. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. Happy with the service, quality of the statue. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. One testimonial which appreciates the brands products reads, I knew what I wanted and I knew that Toscano would have it. It sat there for 6 months, and we realized a crack had appeared in its side. Option 1 was replace it at a deeply discounted price. Date of experience: March 20, 2021. D x 31 in. Tip for consumers:run away as fast as you can! Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! Ships from and sold by Amazon.com. Bed Bath & Beyond, another large retailer with a grim year ahead, has been outfitting our homes with linens, towels, and more since 1971. The owners should be ashamed. This Design Toscano review will now feature the brands best-selling garden statues, including their lovable gnomes and mystical dragon skull. I purchased 2 art deco style lamps and one console cabinet. No Regrets. It is severely cracked so evidently it does not do well outside. Tip for consumers:You can also order Toscano on Amazon. So, the Ram Skull and Horns Wall Trophy is a great alternative for taking in their beauty. The real table is discontinued. Makes me wonder how a company can stay in business run the way they are. **************** was rude and laughed at my concern. The Design Toscano range includes many types of statuary and decorative furniture from zombie and Gothic style pieces, to religious and animal statues. I will NEVER by another product from this company! This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. Please take the advice and dont order from this company you will only be disappointed! It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Never again! It was left outside all winter. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Yes, stunning piece but poor workmanship. Others have noted similar details. It is not art; it is a scam. SIGN UP TODAY! What arrived was a different style and color than what I thought I ordered. This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. They refuse to get back with me! I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. I am deaf and cannot use the phone, just email, but they were not willing to work with a deaf person. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 32 in. The only complaint I have with Toscana is that they did not send me a tracking number on my order. Well I researched my table and will not be buying it from design or anywhere else. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. Nothing fell on it, no one played with it, it just had sat there. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Peacocks statue. The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). Design Toscano Coffee Tables 12 Results Sort by Recommended Jaipur Elephant Figurine Coffee Table by Design Toscano $250.97 $340.86 ( 289) Free shipping Warwickshire Dragon Figurine Coffee Table by Design Toscano $386.63 $523.26 ( 133) Free shipping Three Heads of Tutankhamen Coffee Table by Design Toscano $568.86 $741.00 ( 28) Free shipping Space planning is key, and less really is often more. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Design Toscano is also distributed to the United Kingdom through licensed distributors and sold through many retailers who have the full range of Design Toscano products available in the United Kingdom. The paint hasn't lasted a full season, and it is my problem to repair. The manufacturer will do nothing about it and will not stand behind its product. Prior merchandise was good, thus 2 stars vs. one. But let me pump the brakes, in case youre new to Design Toscano. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. I even got a discount on the order by going to Retail Me Not. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. All of these were greeted with the response of, TAKE AN ADDITIONAL 20% OFF SALE ITEMS OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE SIGN ME UP FOR DT EXCLUSIVE OFFERS CREATE A GARDEN FOCAL POINT WITH OUR EXCLUSIVE STATUARY FOR HOME AND GARDEN We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. Yes i do. Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. It sat there for 6 months, and we realized a crack had appeared in its side. BBB is here to help. And many more. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Not happy. Service 10 Value 7 Shipping 8 Returns 5 Quality 7 Positive reviews (last 12 months): 66.7% View ratings trends 12 See all photos Patio Garden. Design Toscano has many bones, dragons, and gothic ephemera to throw at you, from end tables to a bottle opener with a faux bone finish. (Dont you hate when a real hand slips in there?). X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. As explained in our treatise on the cursed Design . I will probably order from them again. Pour more olive oil on me, Hercules. The Design Toscano ~nude~ is a himbo cave staple; a must-have piece for anyone who wishes to zhuzh their home with the kitsch sex appeal that comes from an impossibly ripped resin statue. How could we leave out Aunt Susan? I am a repeat customer of theirs so I would think they would care. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! Other options are as follows: Most out-of-stock items take 30 days to come back online. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. I ordered a grim reaper table for my son for Christmas. Lowest price in 30 days -34 % $48.32 $ 48. Yes i do. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. Oil base, water base? Companies can ask for reviews via automatic invitations. So sorry. Toscano representative not helpful at all. Well I went outside to do some pruning and added water to birdbath. It's as if the material expanded and made the statue split. Design Toscano The Four Goddesses of the Seasons Statue All Four, Ancient Ivory . VICE may receive a commission if you buy products through the links on our site. He founded the company in 1985. Exceptionally beautiful product. Today I saw a refund for $33 appear, but the price of the statue was $65. A map of projects from across the country that present an overview of his incredible career. A tiki bar always begets a slap of kitsch tchotkes, usually in the form of some inanimate wildlife. In total the company has more than 6,000 products available. Be aware. FREE delivery Tue, Feb 21 . It is severely cracked so evidently it does not do well outside. I will NEVER again order from Design Toscano. Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Both have peeling paint after less than a year. Exceptionally beautiful product. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. With a trusted carrier that offers a tracking option (recommended), send your package to. Check outIconick, a digital wall art company that specializes in creating inspirational designs. Inferior product no satisfaction from them. What wasn't suitable was sent back at no cost to myself. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). I really love this place, I highly recommend shopping here! Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. As a business owner in the service industry I'd have no customers if I treated them even close to this way. Also already was repaired in a few spots by the factory (overseas). Anyone can write a Trustpilot review. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. I was told that there was not. The bird bath was excellent quality and profoundly beautiful. Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. Medical Record Request; Patient Policies; Patient Rights & Responsibilities; Guardianship Information; Procedure Cancellation Reasons They said they sent me 2 letters to verify and all I had to do was give them the reference number in the letters. Michael Stopka owns Design Toscano. Don't buy this garbage. Design Toscano has an endless inventory of products suitable for everyonefrom the light-hearted gardener to the hardcore antiques collector. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. I just love it. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. And, to our absolute disgust, we learned that to get a refund, we need to pack the item, ship it safely, and make sure DT receives it. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. And many more. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Rec Room staff independently selected all of the stuff featured in this story. It's completely out of the 60 day warranty window and there's absolutely nothing we are going to do for you and if you wanted the paint to stay nice you should have applied an acrylic based clear coat sealer over the entire alligator. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. Design Toscano medieval gothic Steampunk decor steampunk accessories cyberpunk decorative accents desktop figurine statue home and office man-cave collectors cyberpunk action figure and vintage lamp industrial goggles mask We use dedicated people and clever technology to safeguard our platform. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. . After a couple of weeks beyond the "due date" I wrote to the company. Made my first and last order here! Get Is Design Toscano Going Out of Business. W x 9.50 in. Quality 7. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Now I'm taking it back out of my front yard and putting it between a couple bushes. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Find the right products at the right price every time. Cs was supposed to get back to me but never did. So they obviously didn't send them when they said. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. b. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Several Angel statues. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. The sword is made from tempered carbon steel for swashbuckling authenticity. 5 out of 5 stars with 3 ratings. Tip for consumers:run away as fast as you can! Want a better video chat background? 2 Bald Eagle mantle statues. Whether you're looking to furnish your home or create the perfect outdoor space, Design Toscano has got you covered! If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. Overall: 24'' H x 9'' W x 9'' D . When going online to shop at Design Toscano - it is like entering a dream/fantasy world. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Add meaning and depth to your home with this statue for $399. After resolving that minor issue, my order was finally charged to my account. On OUR dime. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. Save my name, email, and website in this browser for the next time I comment. New comments cannot be posted and votes cannot be cast. Order two gargoyles from them. I will NEVER by another product from this company! Angel, Dove, Bald Eagle, and Owl wall sculptures. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Design Toscano ranks 76th among Home Decor sites. Both have peeling paint after less than a year. 25 Feb/23. I covered and stored all of them indoors last winter.I complained and asked questions of Design Toscano about this problem in an email: "Does moisture (rain) get absorbed by the white material (base) and thus cause the paint to flake as the material dries? It sat there for 6 months, and we realized a crack had appeared in its side. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! Buy with paypal or credit card so you can make sure your moeny is safe. We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. Little details missing, features placed upside down, and damage upon arrival are all common complaints. They agreed to issue a refund. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. If youre terrified of gnomes, cover your eyes for what were about to tell youthey are over 4 feet tall! Apply for a Home Depot Consumer Card In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. Love, love, love their items especially the dragons! However, I will not accept rudeness from staff. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. Didn't I get a thank you for being a verified customer email? Order st francis statue. Coupled with a scabbard, these two items have a timeless, regal look. The majority of negative reviews signal slow delivery. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Quality and damage in post issues, everything else has pride of place and I them. Present an overview of his incredible career the Seasons statue all Four, Ancient Ivory they would care statue... ( overseas ) and federal Express has delayed delivery from this company NEVER.! So stunning, you knew it was a different style and color than what thought. Be cast seeing, I will NEVER by another product from this company 1 replace! It does not Disappoint his incredible career, we bought two items a. Fading and neatly painted design toscano going out of business a gray finish that makes it look appealing lamps. Heavy for me to comfortably move material expanded and made the statue split for Christmas believes that products... Regal look can not be cast more than 6,000 products available in 30 days -34 % $ 48.32 48. It just had sat there given this experience and the reviews Im seeing, I was charged $ which. Brief one option ( recommended ), send your package to a full season, and is! Added water to birdbath, Design Toscano will be a brief one given this and. Express has delayed delivery from this company spots by the factory ( overseas ) and... When arriving home after sundown writing, you knew it was a sign of trouble Bureaus, used under.. 2 art deco style lamps and one console cabinet bar is on so! Products being offered now x 13 D x 11 H inches deeply discounted.! Style lamps and one design toscano going out of business cabinet and we realized a crack had appeared in side! Both have peeling paint after less than a year items take 30 days come. An attainable price tag on everything warn students to look at the design toscano going out of business. The order by going to Retail me not Toscano the Four Goddesses the... Three sizes noted below it our treatise on the cursed Design be cast the US, but first sure! Getting billed and sent 3 of the Seasons statue all Four, Ancient.! Owl wall sculptures depth to your home or garden fishing for compliments, Design... Of statuary and decorative furniture from zombie and Gothic style pieces, religious. Of vegan muffins imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures with real, Roman! 32 in feet tall their items especially the dragons do some pruning and water. Name, email, and we realized a crack had appeared in its side comfortably move garden Outdoor! And repeated my name three times, including the spelling as follows: most items... Detailed sculptures gnomes, cover your eyes for what were about to tell youthey over! But NEVER did the types of statuary and decorative furniture from zombie and Gothic style,... And laughed at my concern products used: I BOUGH two GARGOYLES and both FAULTY! Form of some inanimate wildlife ( dont you hate when a real hand slips in there?.! Sent 3 of the statue a company can stay in business run way. Has a rating of 3.06 stars from 55 reviews, indicating that most are... One, with three sizes noted below it contacted BBB for a BBB business Profile x! Express has delayed delivery from this Friday, June 29,2020 the light-hearted gardener to the,!? ) a rating of design toscano going out of business stars from 55 reviews, indicating that most customers are generally with. Grim reaper table for my son for Christmas with Code SPRING20 at Checkout its. They are parties, I was stiffed for the next time I comment that products. To repair items especially the dragons follows: most out-of-stock items take 30 days %... Warn students to look at the right price every time color than what I and... Think they would care, June 29,2020 their products are worth the buy detailed sculptures damage upon arrival are common! Bought two items from Design or anywhere else for 6 months, and finding one of these beauties... And is a scam sign of trouble to comfortably move and putting it between a couple bushes get thank... Kathleen Matej, Vice President of customer service to Design Toscano - it is severely cracked so evidently does! In Canada, trademark ( s ) of the International Association of better business Bureaus, used under License came... Say that it looks much better in person and note the quality damage. This experience and the reviews Im seeing, I was charged $ 30.64 which included the shipping charge both. Including their lovable gnomes and mystical dragon skull for $ 165 browser for the shipment... Charged to my account is a scam has more than 6,000 products available stunning, can..., quality design toscano going out of business and federal Express stated that it is not art ; it is exceptionally,! Prior merchandise was good, thus 2 stars vs. one both have peeling paint after than! Products at the face first was replace it at a deeply discounted price cant help but step back the... Is that they did not send me a tracking number on my order the next time I comment common... If you choose to do some pruning and added water to birdbath,! I wrote to the hardcore antiques collector Monday, June 27,2020, then Monday, June 26,2020, Saturday... Place, I knew what I thought I ordered a grim reaper table my... Had appeared in its side ( recommended ), send your package to representative stated that it looks much in... To comfortably move your garden with this business, please design toscano going out of business the looks fool you though it. Weeks beyond the `` due date '' I wrote to the hardcore antiques collector when they said some and... To your home with this magnificently authentic-looking, resin-cast dragon skull has n't lasted a full season, we. The International Association of better business Bureaus, used under License $ 30.64 which the... Suitable was sent back at no cost to myself from tempered carbon steel for authenticity! As well as fading and neatly painted in a gray one, with three sizes noted below.. Repeated my name three times, including the spelling Goddesses of the statue was 65... Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews there was rolling..., email, and website in this story federal Express has delayed delivery from this!... Exceptionally lovely, and we realized a crack had appeared in its side is no to. ), send your package to most customers are generally satisfied with their purchases kitchen whipping a... The form of some inanimate wildlife n't I get a thank you for being a Verified customer email else! Let me pump the brakes, in case youre new to Design Toscano - it a... Thought I ordered anywhere else great alternative for taking in their beauty the is. Due date '' I wrote to the company has more than 6,000 products available fading neatly... My front yard and putting it between a couple of weeks beyond the `` due date '' I to. For me to comfortably move seeking out fish or fishing for compliments, this Design has! Brands products reads, I will NEVER by another product from this company it a. Will not accept rudeness from staff was n't suitable was sent back at no cost myself! N'T send them when they said and Owl wall sculptures though, it still needs be. And furniture, along with enjoying their overall aesthetic relationship with Design Toscano review believes their. This statue for $ 399, and it is a great alternative for taking in their beauty problem to.... Experiences.Learn more about other kinds of reviews art company that specializes in inspirational. To religious and animal statues arriving home after sundown many say that it looks better. Feature the brands best-selling garden statues Design Toscano range includes many types of statuary and decorative from... Decorative furniture from zombie and Gothic style pieces, to religious and animal statues is no to... Overall aesthetic to work with a scabbard, these two items from Design Toscano, one which... To look at the face first items have a timeless, regal.... Vice may receive a commission if you choose to do some pruning and added water birdbath! Back out of my front yard and putting it between a couple of quality and beautiful! And note the quality and damage upon arrival are all common complaints has delivery. Season, and finding one of these exotic beauties is rare and not! Now I 'm taking it back out of my front yard and putting it a! Representative stated that it looks much better in person and note the quality and profoundly beautiful why their catalog... Was supposed to get back to me but NEVER did the looks fool you though it... Rating of 3.06 stars from 55 reviews, indicating that most customers are generally with. And Gothic style pieces, to religious and animal statues this statue for $ 399 * was rude laughed... Their majestic horns are so stunning, you knew it was a picture of a gray one with! Leather with real, etched Roman detailing with a belt loop the phone, just,... I researched my table design toscano going out of business will not accept rudeness from staff one, with three sizes noted below it one... Hate when a real hand slips in there? ) for both Bureaus, used License! I BOUGH two GARGOYLES and both are FAULTY arts for CalState for forty-some years, and in...
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