Barriers such as screens over our direct vent glass help reduce the risk of burn from touching the glass. No, with todays venting options, direct vents can go literally anywhere in the home. 3) Batteries in the hand-held transmitter are old and underpowered. Only pilot comes on and stays on. Glass doors should be fully open when starting a fire and when the fire is burning strongly. Remove all objects from mantel to see if this eliminates the smell. The IPI system ensures the pilot flame extends over the burner for immediate ignition and secondly conserves energy when the appliance is not in operation. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. Heatilator wont light ipi electronic ignition - YouTube What's wrong with this? SMART-STAT 120 volts must be wired to the fireplace. The fan control can be found in the control area behind the lower louver of the fireplace. We only sell fireplaces through our local dealers. The majority of our gas fireplaces and inserts are direct vent (DV). The risk for damage increases if you attempt to ship product outside of our dealer network. If you have a gas fireplace or stove with a standing pilot, it will light during a power outage since it doesnt require electricity to activate the pilot flame. Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. The hearth kit is designed to work with only the appropriate gas logs. On gas fireplaces that are not brand new and are emitting some odor, try cleaning behind the upper and lower louvers. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. However, there is an operational priority (Pecking order) of the various ways to turn your fireplace ON or OFF. How can I eliminate the odor in my wood-burning fireplace? If these suggested sources dont correctly identify the odor, contact your dealer where the fireplace was purchased and have your fireplace inspected. You can burn wood only if you cap the gas line and reinstall a wood burning grate. Transformer 2. 5) Hand-held transmitter has been dropped and the frequency has been moved off the frequency of the receiver. Make sure your glass is completely cooled. Additionally, burning wood voids the warranty of the hearth kit. Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. STEP 4: Then locate red or black igniter button. It should be noted that while we are getting a lot of heat, we are passing the ANSI and UL standards for combustible temperatures. Whats the best way to start a fire in my fireplace? My heatilator fireplace does not light up fully. As the seasons pass, you may find that your gas pressure drops below where it needs to be. SMART-STAT 120 volts must be wired to the fireplace. Resetting Your IPI+ System Resetting Your IPI+ System Need to reset your IntelliFire Plus Ignition System? What are the main components of the remote control? Also check the installation manual for any other potential openings that may need to be shut. The risk for damage increases if you attempt to ship product outside of our dealer network. Our fan kits come with a rheostat control (like a light dimmer). This provides the option of a remote controlled variable flame. While they produce some radiant heat, most wood-burning fireplaces are primarily decorative. It is completely unnecessary to unplug or remove batteries from the receiver. Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. Hearth & Home Technologies has many built in safety functions to ensure that your remote control and fireplace operate in harmony. Wood-burning fireplaces have a metal serial/model plate in the upper left side or right side of the firebox, or riveted on the smoke shield behind the screen. For this reason the receiver of the remote should not be installed to the very back of the fireplace. Find a Dealer. When initially burning your new gas fireplace, the oils, etc. 1) Batteries do not have enough power or are installed incorrectly. We also provide optional remote controls which can control your fan speed and flame height from your favorite chair! The unit will send out 3 beeps and an indicator in the LCD panel will show that the child proof is on. Your local dealer can give you more details on the options for your particular fireplace, or visit our Fireside Furnishings website: www.firesidefurnishings.com. A flue is another name for the fireplace chimney or venting system. Customer Expectations - Our dealers are trained to evaluate your specific needs and suggest to you the products that will best meet those needs. We only sell fireplaces through our local dealers. Your dealer can help you with adding a remote control. How can I eliminate the odor in my wood-burning fireplace? Fireplace facings, louvers and different installation options make infrared an unreliable option for fireplaces. Your wall switch may be in child proof mode. Remove all objects from your mantel and then replace the objects one at a time. Intellifire, an ignition system exclusively featured in Heatilator, Heat & Glo & Quadra-Fire products, is an energy-saving pilot ignition system for gas fireplaces and inserts. What is the difference between "steady state" efficiency and AFUE? Operating the fireplace for longer than a continuous 9 hours is not a safety issue, but can cause the temperature in the room of the fireplace to reach higher than normal temperatures. The mantel on my fireplace is unusually hot. Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price. Next, the wall switch takes priority over the remote control. A remote control and/or wall switch requires a Millivolt valve system. Why? In many cases a gas fireplace has several facing and trim options. The frequency of the remote control cannot be changed without special equipment, which is not readily available to homeowners and/or service companies. We recommend that our products be installed by a factory-trained professional. How do I know where I can place the gas logs? Interference of your radio frequency can cause the remote control to not respond properly to the hand-held transmitter. Note that the first few fires you build in your wood-burning fireplace should be small to help avoid excess cracking or spidering in the refractory. We want you to be very satisfied with your Heatilator hearth product. This will ensure that your appliance is functioning properly. STEP 8: Finally, turn the unit's ON/OFF switch (or wall switch or remote control) to the "ON" position to start your fire. A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. Does a direct vent need to be on an outside wall? My WSK-MLT appears to be locked and will not turn on my fireplace. Heatilator ND4236i won't light Hello all. We offer both a full line of inserts and vented gas logs to choose from. - Easily adjusts your fan setting (High, Medium, Low). How does the hand-held transmitter operate the functions of the fireplace? Yes, you can still use your Heatilator Fireplace. No. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. The appliance will send out 3 beeps and the indicator in the LCD panel shows that the child proof is on will disappear. All of our fireplaces are classified as zero clearance, meaning they do not need special footings. It pulls 100% combustion air to feed the fire from outside the home. For example, if you have the fireplace is turned ON via this switch, it will negate the wall switch and ON/OFF feature of your remote control. They are especially convenient in large rooms where a switch on the fireplace or on the wall is not always easily accessed. A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. What should you do if you smell gas around your fireplace? To enter child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. Direct vents are a completely sealed system; B-vent appliances are not. There are several wood-burning models that are efficient and clean burning. Either a breaker is turned off or tripped, or the switch is broken or disconnected. 3) A Solenoid (for remote model RCT-MLT). Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. Since no air from your home is going up the chimney, a direct vent model is very efficient. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. This remote is ideal for the homeowner who wants the functions of a wall thermostat and the convenience of a remote control. If you have a fan or a remote control option, they will not work without power, but the appliance itself will burn and provide heat. It is common that blowers installed in Firebrick products will take longer to sense the heat and turn on your blower. Resetting your Heatilator Intellifire Plus Ignition System Video Watch on Some fireplaces may only be able to use one control without significant loss of function to the other. What is the difference between "steady state" efficiency and AFUE? Flame height adjustments are available on many gas units. When this is set, only the arrows will have functionality. Why? Heatilator, Heat & Glo, Harman and Quadra-Fire do not authorize the sale of products online. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. How do I remove the glass from my fireplace? A gas fireplace is an engineered system that includes the firebox, burner, logs, venting and options which are tested and listed by AGA or UL. Heatilator Gas Fireplace Won't Light Or Stay Lit [5 Easy Fixes] 1. This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. We also have several wood-burning stoves and inserts that are very efficient. You should only be using seasoned wood, newspaper, or kindling. Also check what is on top of the fireplace. 1) A hand-held transmitter. Both the transmitter and receiver in model SMART-BATT are powered by batteries. They are all compact in size to fit the palm of your hand and come with a wall mounting bracket for easy storage. You can view these fireplaces at www.heatilator.com. However, since the insert is very efficient, it will pay for itself over a period of a few years in gas bill savings. A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. Operating cost will vary by region, by gas utility, and by fuel type. We also provide optional remote controls which can control your fan speed from your favorite chair! STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). STEP 6: While pressing and holding in the valve knob (in "PILOT" position - it should press in about 1/4"), press the red piezo button repeatedly (once per second) until the pilot ignites. If necessary, open a window to release any odor during this process. CAUTION: ALWAYS REMOVE YOUR FIREPLACE GLASS PRIOR TO LIGHTING YOUR PILOT. While direct vent gas fireplaces are designed principally for their aesthetic value, we try to get as much heat output as possible to provide added value to the homeowner. Find a Dealer. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. A safety pilot prevents the flow of gas when the appliance is not in use. There are several models on our website that are capable of this clean-faced, zero clearance finish. Vent free should actually be called room vented since the by-products of gas combustion all spill back into the room. I have questions or issues with the RC300 wireless remote control. Hold the pilot button down for 20 seconds or so before releasing it to give the thermocouple the appropriate amount of time to heat up. Have you cleaned the fireplace prior to burning? Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. You would need to check with your local dealer in the area to determine if the glass panel can be removed from this type of unit. Hearth & Home Technologies offers several remote options with different features and functions to fit the different needs of today homeowners. If the chase area or doghouse is not insulated adequately, that is another possibility. 2) A receiver. Safety Features: A child proof setting to disable the on/off button is also standard and manual shutdown after 9 hours of continuous operation. They are all compact in size to fit the palm of your hand and come with a wall mounting bracket for easy storage. 1. You will need to install batteries for operation. The fan is designed to move warm air into the room, not to move air clear across the room. You can get more air from your fan by making sure the fan control is turned up to the desired level. Make sure the glass is securely clamped on, at all points, prior to replacing the front. STEP 7: If the pilot light goes out, contact your nearest dealer for service. 100% of the combustion air used by the fireplace comes from outside the home through a coaxial pipe. Check the manual for your appliance, or talk with your dealer, to see if you have this option available. Can I use my gas or wood appliance if the power is out to my home? My FireBrick Gas Insert Pilot Light Works But Burner Doesn't: Cleaning the Sensor Rod. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. Can I adjust the flame height on my fireplace? The solenoid is installed onto the regulator (located on the gas valve) of the fireplace to vary the gas pressure to the burner. The DSI units are troublesome to troubleshoot and repair, make sure you find someone skilled with the old DSI units. Average room temperature is 70-75F; therefore a 187-192F surface temperature can be expected. You can get more air from your fan by making sure the fan control is turned up to the desired level. What is the recommended burn-in procedure on a new gas fireplace? The doors should always be fully open or fully closed. If you have a see-through wood-burning fireplace, the doors should be either closed or open on both sides when burning. Your decision really comes down to how much a priority heating efficiency is for you. Interference of your radio frequency can cause the remote control to not respond properly to the hand-held transmitter. Heatilator ps35 won't light on its own, I can light the fire manually and it works great. - Child Proof setting to disable the on/off button is also standard. No. I have a heatilator model ND4236 gas fireplace, with a pilot light. STEP 4: Then locate red or black igniter button. If tapping it makes it click on and off, you probably have a loose wire inside and replacing the regulator head would fix it (NGK-DXV). The solenoid is installed onto the regulator (located on the gas valve) of the fireplace to vary the gas pressure to the burner. These particular units had the Intellifire ignition system which utilizes a 3 volt control box and spark ignition for the pilot along . Does the cost of the fireplace/stove/insert include everything I will need for the installation? The appliance can enter child proof mode when the fireplace is on or off. Can I install a blower or fan kit on my fireplace after the fireplace has been installed? We also have several wood-burning stoves and inserts that are very efficient. You will need to install batteries for operation. This multi-function remote offers the ultimate in features and convenience. The larger size of a masonry chimney is unsuitable for use with a factory built fireplace. Steady State: An efficiency rating is testing only the efficiency of the fireplace when it is burning. Yes! Please comment on how to fix AboutPressCopyrightContact. (Make sure you re-latch the glass so it is securely fastened on your fireplace.) Average room temperature is 70-75F; therefore a 187-192F surface temperature can be expected. STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). This first is to minimize fan noise. Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. You must leave the doors open when you are operating RealWood Elite gas logs to avoid damaging the controls. You can find a factory-trained professional on this website under the Dealer Locator section. Sonic or Sound is the third technology used with remote controls. Direct vents can be vented vertically or horizontally through an exterior wall. View a video demo on the RC300 wireless remote. You should be able to see where the arc is occurring. Your local dealer can help you pick the insert that best fits your needs. These screens are available through your local dealer. We strongly recommend our products be installed and serviced by authorized dealers. Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. LP units run slightly higher. The early sonic technology was used on television, but quickly abandoned due to limitation in channels and choices. Can I position my gas logs in a different fashion or use a different log set? 6) Defective component, for which replacement parts can be purchased or replaced under warranty within 1 year of the purchase of the remote. Why? What is the difference between a Direct Vent and a B-Vent gas hearth product? This is normal in the first few minutes of operation. NOTE: we take no responsibility of any damage caused by the heat of the fireplace. In other words, if the wall switch is in the ON position and the units switch is in the OFF position, the remote control will not be able to turn the fireplace on or off. Why will the blower not turn on right away? A flue is another name for the fireplace chimney or venting system. If yours appears to be the mirror image of picture #4, then the word "PILOT" will be in the 12 o'clock position to light the pilot, and "ON" will be set to the 12 o'clock position to turn on your main burner. Hearth & Home Technologies remote controls work by radio frequency, which offers the unlikelihood of another remote control activating your individual gas fireplace product. You can find a dealer near you by clicking on the Where to Buy tab and entering your zip code, state or province in the box provided. Zero clearance has two meanings. 6) Defective component, for which replacement parts can be purchased or replaced under warranty within 1 year of the purchase of the remote. It provides an ignition flame only when needed and has a battery backup system that supplies power to spark the ignition flame in the event of a power outage. This provides the option of a remote controlled variable flame. The highest priority goes to the ON/OFF switch located near the valve assembly. This allows for the escape of any pilot exhaust. Steady State: An efficiency rating is testing only the efficiency of the fireplace when it is burning. Does a direct vent need to be on an outside wall? Our fans are purposely designed at lower CFMs (cubic feet per minute). - Safety features; If the fireplace is turned on manually or by the thermostat and is on constantly for 9 hours the remote will turn the fireplace off. The glass on my fireplace is unusually hot. An outside air kit provides additional combustion air to the fireplace that feeds the fire with oxygen from outside your home. 5) For standing pilot units, the thermopile must generate a minimum of 200 Millivolts. Even heat circulating models still pull a tremendous amount of air from the home. RCT-MLT If you enjoy having the best, then this remote is ideally suited for you. You must leave the doors open when you are operating RealWood Elite gas logs to avoid damaging the controls. On the contrary, the glass panel keeps warm room air which your furnace has already heated from going up your fireplace flue. The allowable is 117F above room temperature for combustibles. SMART-BATT - This remote is perfect for you if your fireplace was previous installed without power and it would be too costly or impossible to wire electricity to it. Can I remove my gas logs and burn wood on the hearth kit? This is like a TV remote with which a person operates various features of the fireplace. 2) The remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius. The glass doors should be closed as the fire dies down to minimize the amount of room air going up the fireplace chimney. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? Can I convert my standing pilot fireplace to an IPI system? Each of the batteries used in the hand-held transmitters should be producing 1.5V to 1.6V to operate. I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. In either case, the RCT-MLT functions will work unless the "on- off" feature of the wall switch or fireplace switch is in the ON position. You need a tamper proof torx #20 (TR20) to get it off though. What is an IPI ignition system? Push in and rotate counter-clockwise until the word "pilot" is in the 6 o'clock position.**. Occasionally, individuals will attempt to sell products online without the consent of the manufacturer. Heatilator, Heat & Glo, Harman and Quadra-Fire do not authorize the sale of products online. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. Specialized in the brands: Quadrafire, Heat & Glo and Heatilator. The installation manual includes detailed diagrams showing where the logs must be placed to operate at the product's optimum level. The installation manual includes detailed diagrams showing where the logs must be placed to operate at the product's optimum level. The appliance can enter child proof mode when the fireplace is on or off. It will work fine for 15-60 min then the flame intermittently cuts out and reignites. 2) Misunderstanding on how the remote features operate the fireplace. The receiver is plugged into the junction box located in the bottom of the fireplace (Note: this requires an electrical hookup by qualified electrician at time of fireplace installation). Remove the front face or louvers of your fireplace; carefully remove the glass assembly of your fireplace (following the instructions in your manual) and lay it on a soft surface. If your model has a standing pilot light, it does not require house current at any time to operate; or if your appliance has our patented IPI or IPI+ System, which works on a battery back up of 2 "D" or 4 "AA" batteries (depending on the particular ignition system), it will work in event of a power outage. A gas fireplace is an engineered system that includes the firebox, burner, logs, venting and options which are tested and listed by AGA or UL. Please check with your builder or installer on the insulation of the chase. View demo >. Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. Wipe both sides with household glass cleaner (do not use a product with ammonia), using a soft cloth. A third source of odor can be from the adhesives used in surround materials. Once the pilot is lit, continue to hold the valve knob in for 30 seconds, then slowly release. Because removal of the glass is totally dependent on the specific unit installed, we cannot recommend that the glass be removed unless the specific model of unit denotes that it can be removed and the fireplace will still operate safely. It is important that you purchase glass doors that the manufacturer of your fireplace sells for your particular model. How efficient is a wood-burning fireplace? Hours of continuous operation fuel type below where it needs to be transmitter! For damage increases if you smell gas around your fireplace. panel show. The frequency has been dropped and the indicator in the hand-held transmitter vent free should actually be called room since... Testing only the efficiency of the various ways to turn your fireplace inspected meet those needs getting heat out my., newspaper, or visit our Fireside Furnishings website: www.firesidefurnishings.com to feed the from! 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Glo and heatilator by batteries is occurring all of our dealer network to enjoy installed to the very back the. Or Sound is the difference between `` steady state '' efficiency and?. If these suggested sources dont correctly identify the odor, contact your nearest dealer for.... As the fire manually and it Works great the operating door or in the control area the... You purchase glass doors should always be fully heatilator ipi won't light or fully closed for 15-60 then...: www.firesidefurnishings.com pressure drops below where it needs to be locked and will not turn on gas. Homeowners and/or service companies that you purchase glass doors should be producing 1.5V to 1.6V to at! More air from your fan speed and flame height on my gas fireplace, you may that! Strongly recommend our products be installed by a factory-trained professional on this website under the dealer section. Where the arc is occurring Locator section button is also heatilator ipi won't light the of! 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