Therefore, I never receive the information on the car I'm interested in and cannot follow up with the dealer!! Turn vehicle off and wait for the Uconnect screen to go black. We use cookies to analyze & improve your experience, & to personalize content and ads. Thanks for your excellent advice. Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. It is a bit buggy, and always has been (this is my third Jeep with UConnect). It took most of two days to determine that the front media hub was defective. I have a 2019 Jeep Grand Cherokee Overland - When I insert my flashdrive in. Quite a drawn out adventure so I was thankful they gave me a loaner in the meantime. Let go of the two buttons. In the repaired 2019, as soon as I plugged it in it immediately started playing music, so I think the software in the 2019 is more efficient for gathering files. You must have an Android device with 5.0 Lollipop or newer version to use Android Auto on Jeep Cherokee. You can also access Siri by holding down the home button located at the bottom left corner in the CarPlay app. It's not a new issue. I've had my rear USB port stop working at all, running the uConnect reset fixed the problem. I find a car I'm interested in, I click on picture of car for more information. is firing at plugs ,and still not running ,all fuses Touch Allow on your iPhone when prompted. Menu News Forums New postsTrendingSearch forumsSearch Images What's new Also, delete data and cache for Android Auto on your phone by going to Settings> Apps > Android Auto > Storage. Tried USB1 and it works just fine. When I plugged in my phone charger cord that seemed to confirm no power to the front USBs although there was power at the rear USBs. If Android Auto does not start on your Cherokee when you plug in the USB cable and there is no Android Auto icon in the list of apps in the infotainment system, it can be due to a number of reasons: If you still cant connect Android Auto in your Cherokee, then you should get your vehicle checked by an authorized Jeep dealer. Before I did anything, I again tried playing my I Phone 6S through the USB port and it worked perfectly ! Waze is based on a combination of the Android Location Service and real-time information from the 100 million user database. Daniel Defense firearms, parts and accessories, 2017+ Jeep Compass Forum: New Jeep Compass Forums, 2nd Gen Jeep Compass Forum General Discussion, Repairs - Mechanical problems and questions. Within the cost of fixing the jeep grand cherokee non-functional USB port, the USB hub itself will cost $140 to $200 depending on the product, manufacturer, Jeep model, and location. I had the songs on an old Ipod before that and it worked but now it won't read as well. I found that the USB port in the. The app is fully compatible with Android Auto. I had no idea about the other 2 usb in back of center console for a total of 4, pretty cool. Other times I have to fiddle with the wire and the port but eventually it seems to work -- its never totally failed. Accept Android Auto terms and conditions in your vehicle, if any appear. the screen goes black. To do this, go to Settings > General > CarPlay, then select your vehicle under MY CARS. Ronnie S. said: Apple Car Play on USB2 was working just fine on my way to get gas. When trying to change source by voice command, it says the device is not available. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Only 2019 and later model year Jeep Cherokee vehicles are compatible with Android Auto. JavaScript is disabled. Brand new. To access Google Assistant, press and hold the talk button on the steering wheel of your Cherokee until you hear an audible alert. There might be some other problems like damaged cables, broken ports, and wrong cables. It suddenly stopped. SMS messages and WhatsApp can be controlled almost exclusively via Google Assistant. I did some digging around. Software update 1828.08 doesnt mention anything about usb issues, but Id still see what the dealer has to say. If the port is broken, replacing it with a new hub will fix the issue. Come join the discussion about performance, lift kits, 4 wheel drive, modifications, reviews, warranty, troubleshooting, maintenance, and more! Have you tried plugging the USB disk into the port. Aug 27, 2017. sportcoupe said: If a 12v outlet cover has a picture of a key on it, that outlet only works with key on. I do not use CarPlay anymore, and rely on power outlet USB adapters for power while streaming over Bluetooth. Shut it off and tried to reset but still same thing. The following apps can be used with CarPlay on your Cherokee, among others: Music, Phone, News, Podcasts, Audio books, Audible, Google Maps, Sygic TomTomGO, Whatsapp, calendar, Settings, Telegram, Waze, Spotify, TuneIn, Tidal, Pandora, Youtube Music and Amazon Music. 1tb did not work. Dodge Challenger Electrical Problems and Questions, Challenger Performance Mods - Engine - 5.7L HEMI. I never noticed that before. Replace the fuse after roughly 30 seconds of leaving it out. The round circle appears indicating it is attempting to pull up information, but never happens!! 2018 grand Cherokee does not have wiring harness for towing. For a better experience, please enable JavaScript in your browser before proceeding. Has anyone found a cure for the issue of having to unplug then plug in an Ipod after an overnight shutdown.It is quite annoying to have to do this every time my 13 Journey does not do this. thanks. That means you cannot see your message history, but only have new messages read out to you or even dictate messages yourself. Typical for many first time posters who ask for helptoo bad. Unfortunately, following caused the USB to not even charge now. Replace the fuse after roughly 30 seconds of leaving it out. This alteration was intended to ensure that the connection on the less costly cable would take the brunt of the abuse. The selection of compatible applications is limited, and you have to live with restrictions, especially with messenger apps. Release the buttons and put the car in off mode. The Fora platform includes forum software by XenForo. Well yes. I have the problem sometimes. USB ports not working for Media. For a better experience, please enable JavaScript in your browser before proceeding. All you have to do is disconnect the battery (ground first then positive), connect the two cables you just disconnected together (you can just touch them together) and leave them sit for about 25 to 30 minutes, reconnect the cables to the battery (positive first), make sure everything is . Its plugged in the center console port. A forum community dedicated to Jeep Cherokee owners and enthusiasts. Also, direct the air vents on dashboard so that they are not pointing towards the vehicles microphone. I've had my Grand Cherokee for 2 years and have always played music from a USB card in the USB port located between the dash and the gear shift. I'm thinking it's the usb port that's bad. Therefore, if you are facing any issues with the center USB hub of your Jeep Grand Cherokee, it is best to get it checked and replace the hub if necessary. Maps is an important part of the Android ecosystem and will likely be the app that you use the most when youre driving your Cherokee. - If your screen says "Connect Device" or something similar either the port is not working, or it can't read the device. Includes the video I did (didn't check for power in vid though). I have the majority of my music collection on a USB external hard drive. Last but not least, you can just buy a USB-A to USB-C cable and not worry about it. The USB ports have stopped I have a 2019 jeep Cherokee. Therefore check for these too. You can do a soft reset on the 2019 by the following procedure: Put car in ACC mode. Found an article online that offered a fix and it worked. For more information on how we collect and use this information, please review our Privacy Policy. USB ports in my 2018 Jeep Grand Cherokee don't work. But still under warranty, as those modules run around $115 otherwise. iOS 13 extends this option to CarPlay as well. Thank you! I'll check it out when I change my radio this week. Example: "Bad Brakes", "Toyota Recall", etc. My 2021 has a USB-C port on the dash from the factory. This kills power to the Uconnect completely and forces a reboot. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden. It won't even recognize that there's a cable. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. My opinion is there is a problem with USB ports that connect to UConnect. Android Auto must be enabled in your Cherokees infotainment system settings if you want it to launch automatically when you connect USB. In the most recent instance after the dealer and Chrysler whiffed on troubleshooting the problem, the POP sound occurred again with nothing plugged into any of the power outlets. Fuse F80 (under the hood) should be pulled and inspected to ensure it is not blown. Also, make sure that the Press Home for Siri option is enabled under Siri & Search in settings. If youre unsure which USB port supports Android Auto on your particular Cherokee variant, then consult your vehicles owners manual or you can try plugging in the cable, one by one, in all the USB ports in dashboard and center console. CarPlay is disabled in your iPhone, go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and enable both CarPlay and Siri. Youve an older model of Cherokee that does not support Apple CarPlay. Ultimately what worked was pulling fuse F11 for about 90 seconds. You can use voice commands to play music hands-free on Spotify with Google Assistant. If you want to use Hey Google service with Google Assistant in your Cherokee, make sure the feature is enabled on your device. 23 Great Deals out of 1,054 listings starting at, 32 Great Deals out of 2,074 listings starting at, 91 Great Deals out of 5,416 listings starting at, 76 Great Deals out of 3,519 listings starting at, 21 Great Deals out of 617 listings starting at, 21 Great Deals out of 441 listings starting at, 57 Great Deals out of 1,404 listings starting at, 200 Great Deals out of 8,575 listings starting at, 12 Great Deals out of 330 listings starting at, 351 Great Deals out of 21,347 listings starting at, 119 Great Deals out of 7,046 listings starting at, 16 Great Deals out of 447 listings starting at, 19 Great Deals out of 492 listings starting at. Thank you very much ! Advanced Elite Master Automotive Tech. Did you try running the procedure a second time? 2019 Cherokee - USB ports (or CarPlay) not working So I just got a used 2019 Cherokee and my USB ports don't work. Then go to Settings > Voice > Voice Match and turn on Hey Google. Youll feel a lot more confident diagnosing and fixing the problem yourself if you understand how to manage it. 2019 T/A 392, Surf Blue Pearl, Scat Pack, T/A Plus Package, Dynamics Package, Driver Convenience Group, 8-speed automatic, power sunroof, Sirius XM, and a list of mods to fill before summer. Everything on my Jeep works as the article says except that when I hit the steering wheel voice control its the Jeep voice that responds not Google. I'm guessing is a poor connection because maybe junk (crumbs, chips, coffee) has gotten in there. I tried looking through the sub but have been unsuccessful from mobile, apologies if resolved before, but anyone have any ideas? 2019 Jeep Compass Latitude AWD 2.4 9-spd A/T. How to download backup cam video from Jeep Cherokee? Spent half an hour in the phone with Jeep and Uconnect and even made a dealership appointment but this article contained the fix and it was free. You can do a soft reset on the 2019 by the following procedure: Current : 2019 Cherokee Overland Blk/Ski Grey 3.2L AD1 ,Sunroof, Tow Grp, Tech Grp, ordered 7/28/18, built 8/24/18 delivered 9/12/18. Direct the air vents on dashboard so that they are not pointing towards the vehicles microphone the. Which supports our community see what the dealer! cable would take the brunt of the abuse to! A poor connection because maybe junk ( crumbs, chips, coffee ) has gotten in.. Cherokee until you hear an audible alert it worked gave me a loaner the... With restrictions, especially with messenger apps many first time posters who ask for helptoo bad cable... Uconnect ) the video I did ( did n't check for power while streaming over Bluetooth see your message,! On our site, we may earn an affiliate commission, which supports our community time... Chips, coffee ) has gotten in there 90 seconds towards the microphone! 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